Cancellation and Refunds Policy

Online Cancellation Details

The customer cannot initiate online cancellation from their order log and is recommended to contact the team for taking in any cancellation request or for any cancellation related questions/clarifications.

How long will it take to process my cancellation request?

If the customer requests for cancellation of prayer(s), healing(s) or any product(s), please allow for a minimum of 1-2 business days to process the request and 3-4 days to initiate the refund

Can I cancel a part of the order?

No. Customer cannot cancel a part of the order.

Whom should a customer contact to get the money transferred through a bank account for the canceled prayer/healing?

Once your request is registered from our end, and we have received the bank account details from you, we shall transfer the money in your bank account via NEFT.

To initiate bank transfer, we would need you to provide the following bank details to support@astrovedvyas.com

  • Beneficiary name
  • Account Number
  • Bank Name
  • Bank Branch
  • IFSC code
  • Mobile number

*Prayers and Healings customized as per the customer’s requirements will not be canceled or refunded under any circumstances.

How will I get my money back if I have paid by via Debit Card?

You can call us on our number to speak to our customer support executive or email us at support@astrovedvyas.com along with your bank account details as stated above. After we have received your request, we will refund the money in your bank account.

*Prayers and Healings customized as per the customer’s requirements will not be canceled or refunded under any circumstances.

How will I get my money if I have paid via Credit Card?

You can call us on our number to speak to our customer support executive or email us at support@astrovedvyas.com with your bank account details. Once your request is registered from our end, we shall transfer your money to your respective bank account.

*Prayers and Healings customized as per the customer’s requirements will not be canceled or refunded under any circumstances.

Refund Procedure for Prayer/Healings/Products

All the Healings and Prayers performed by the Astrovedvyas on behalf of the customer is performed following the Vedic procedures strictly by priests who have initiations in performing the rituals. If any of our customer’s name has been missed out by mistake while performing the Healings and Prayers that name can be accommodated in another Prayer or Healing. Failing which, the customer can request for refund of the amount if he/she so wishes.

Further updates on the date and time of the rescheduled healing/prayer will be communicated through email to the customer.

The refund for any physical product will only be initiated if we fail to deliver the product within a span of one month or if the product keeps on breaking even after the replacement.